FAQ

Photo by Paul Nicklen 

What organizations is this supporting?

100% of profits from our Impact Now Humanitarian Relief Sale will be donated to Direct Relief who will allocate these funds to the regions in the world in most need of humanitarian aid. They are working in Ukraine now to provide medical aid to people affected by the conflict. 

Sales from all images on Vital Impacts at this time will support Direct Relief, unless otherwise noted.

What is the duration of this sale?

The Impact Now sale for Humanitarian Aid has been extended to May 10, 2022. The images in this sale will no longer be available after the conclusion of this sale.

Where do you ship from? 

We have labs around the world so for most countries, VAT or import duties will not apply. Please contact us with specific questions.

What are the sizes of the prints? 

Open edition prints are available at 11x16 inch and 16x24 inch sizes. A handful of 8x12 inch prints are occasionally available. Our quoted dimensions are for the size of the paper containing the images, not the printed image itself. We do not alter the aspect ration, nor do we crop the artists’ originals. All of our prints have a minimum border of .5 inches to allow for framing.

Limited edition prints are available at the sizes determined by the artist.

What is the price of the prints?

Prices for each print are noted on its sale page. Open edition, unsigned fine-art prints range from $275-$675. Limited edition, signed fine-art prints are priced individually. 

A small selection of 8x12 inch prints may be available for at the deeply discounted rate of $100 during flash sales. No coupons may be used during flash sales.

Can I order a print in a different size?

Prints are only available at the sizes listed on the page of the individual image. 

Where are your labs? 

Our photographs are printed by the fine-art studios of Paper and Ink in Missoula, Montana and by The Print Space with locations in London and Dusseldorf.

I'm a photographer. Can I submit an image to be a part of the sale? How can I get involved?

Participants are locked for this round, but we look forward to expanding our collection for future projects. Please submit your interest via our Contact Page

What is the paper type of the large format prints?

Open edition images in the US are printed using with archival inks on Canson Infinity Edition Etching Rag 310 gsm, a 100% cotton Fine Art paper with a subtle texture and beautiful grain, reminiscent of the original genuine etching and printmaking papers. The paper has an excellent white point, without any Optical Brightening Agents. Canson Edition Etching Rag offers a high paper shade stability and a resistance to aging by using natural minerals.

This museum-grade paper provides deep blacks, excellent image sharpness, optimum color graduation, and its unique slight grain makes it ideal for printing detailed work, color photographs, and exceptional black-and-white portraits.

Prints ordered outside the U.S. are printed using with archival inks on Canson Infinity Aquarelle Rag 310 gsm. This genuine 100% rag, watercolour paper possesses the unique structure, surface texture and warm white tone that demanding artists expect from a traditional Fine Art paper. This paper complies with the highest archival standards and is extremely age resistant. 

Limited edition photographers prepare their images according to their own specifications. Please reach out if you have questions about a particular limited edition work. 

Will the finished print have a border?

All of our prints have a minimum of .5 inches to allow framing. 

Will the prints have a matte? Will they be framed?  

All prints are sold unframed and unmatted. The "matte" in the description is referring to the photo finish. The prints are matte as opposed to glossy.

Are prints signed by each artist?

Limited edition prints are signed by the artist or shipped with their official certificate of authenticity, as determined by the artist. Open editions are shipped with a certificate of authenticity from Vital Impacts but they are not signed by the photographer. 

Is my purchase tax-deductible. 

Print purchases are not tax-deductible. These prints have a value of the price they are sold at or greater. Many of our photographers sell their work for significantly more. We are able to offer these prices because the photographers are donating their work. When we provide tax receipts, we are required to say "No goods or services were provided to you in return for your gift." That cannot be said if you receive a print. 

Vital Impacts is a 501(c)3. Donations to Vital Impacts are tax-deductible to the fullest extent of the law when a print is not received.

How should I open my archival print? 

Very carefully. With prints purchased in the U.S. that arrive in tubes, there should be a folded over end to the shipping tape that says ‘Paper & Ink’ to make it easy to unroll the tape. Once you peel off the tape the tube opens up very easily. Please reach out with any questions.

How should I care for my archival print?

With regard to archival properties, the environment where your print is displayed matters. Prints that are exposed to direct sunlight will fade more quickly than prints that are not exposed to direct sunlight. We recommend that when framing, always ask for UV protected glass or plexiglass.

What is the cost of shipping?

Shipping for open edition prints is $20 per print. Shipping for limited edition prints is calculated at check out as determined by weight, the location of the photographer's studio, and the shipping address.

When and how will I receive my print?

Your print will ship within 5-7 days of receiving the print order. Please allow extra time as shipping is slow during the pandemic. 

Orders in the United States will ship via UPS. Orders shipped to P.O. Boxes will be shipped via USPS.

Orders in the rest of the world will ship via Royal Mail in the U.K. and DHL for all other locations.

We are not able to accommodate rush production or shipping at this time.

Please note if you are choosing to ship internationally, duties and taxes may apply upon delivery. Recipients are responsible for paying any import duties, customs or fees, as they are not included in the price at checkout. We have no control over when or for how much these fees are charged (it varies by country, city, and package), and we are not able to take care of them on your behalf.

Keep in mind that production timelines are full business days. For example, if an order is placed on a Tuesday, the first full business day in production is the following business day, Wednesday and does not include Saturday or Sunday.

Refund Policy

Please review our Refund Policy here.