Refund policy

All sales are final. Due to the limited time offering and charitable nature of this partnership, we cannot provide returns or refunds and cannot exchange prints due to damages caused by customer handling, storage, or treatment. 

If there is a manufacturing or shipping defect to your order, you may opt for replacement of merchandise. Please email us at hello@vitalimpacts.org within 14 days of receiving your order so we can make it right. In your email, please include:

  • Your order number 
  • A description of the damage 
  • Images of the damaged product and packaging

After writing, please allow 1-2 business days for our team to be in touch with you.